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CNDH Chairperson met with a delegation from the Hague Institute for Innovation of Law- User Friendly Justice

The Chairperson of the National Human Rights Council (CNDH), Ms. Amina Bouayach met, on 11 March 2019 at the headquarter of the CNDH in Rabat, Morocco, with Dr. Martin Gramatikov, Director Measuring Justice and Mr. Roger El Khoury, Senior Justice Sector advisor from the Hague Institute for Innovation of Law (Hiil)- User Friendly Justice.

The delegation presented the research on “Justice Needs and satisfaction in Morocco” published in 2019.  This research was carried out by Hiil in partnership with the Adala Association For the Right to a Fair Trial (known in French as Association Adala pour le droit à un procès equitable) and the Magistrates Club of Morocco with the support of the Ministry of Foreign Affairs of the Kingdom of Netherlands. 

Speaking at this meeting, Ms. Amina Bouayach reiterated the importance of the issue of justice to the CNDH as well as equality in access to justice, the right of appeal and the rights of litigants. 




Mr. Mustapha Naoui, Director of studies and Research at the CNDH focused on justice issues in the Moroccan Constitution, on mainly the role of the Supreme Judicial Council, the presumption of innocence and compensation for miscarriage of justice, etc. Mr. Naoui also clarified that as part of the reform of the Criminal Code and the Code of Criminal Procedure, the Moroccan legislator is currently considering the establishment of alternative mechanisms for dispute resolutions such as mediation.

Concerning the research presented by the delegation, it sampled 6000 randomly selected adults and matched the national proportions of the 12 regions in Morocco. The result of this study revealed that 3.9 million Moroccans have to deal with one or more new legal problems, 70% of people use some sort of dispute resolution mechanism, 62% of legal problems are not resolved and 45% of Moroccans report a legal problem. The research also notes that 68% of people seek legal advice and most people consult their family members.

Furthermore, this study indicated that in Morocco the most common and serious legal problems are crimes (760,000 people affected per year), family issues (630,000 people affected per year), employment (350,000 people affected per year) and domestic violence (240,000 people affected per year). These categories account for almost half (44%) of all legal problems faced by Moroccans.

Download the research “Justice Needs and satisfaction in Morocco”